Terms of Service

1. Acceptance of Terms

By accessing and using Sproltempe's water delivery services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Sproltempe provides premium water delivery services throughout the United Kingdom. Our services include:

• Regular water delivery subscriptions
• One-time water deliveries
• Customer support services
• Online ordering platform

3. Subscription Services

3.1 Subscription Plans

We offer various subscription plans for regular water delivery. Subscription details, including frequency and quantity, will be confirmed at the time of ordering.

3.2 Billing

Subscription fees are charged in advance based on your chosen billing cycle. We accept major credit cards and direct debit payments.

3.3 Cancellation

You may cancel your subscription at any time by contacting our customer service team. Cancellations must be made at least 48 hours before your next scheduled delivery.

4. Delivery Terms

4.1 Delivery Area

We deliver throughout the United Kingdom. Specific delivery areas and timeframes may vary by location.

4.2 Delivery Schedule

Delivery schedules are established at the time of subscription or order. We will make every effort to deliver within the agreed timeframe.

4.3 Access Requirements

Customers must provide safe and accessible delivery locations. Additional fees may apply for special delivery requirements.

5. Payment Terms

5.1 Pricing

All prices are in British Pounds (GBP) and include applicable taxes unless otherwise stated.

5.2 Payment Processing

Payments are processed securely through our payment providers. We do not store payment information on our servers.

5.3 Failed Payments

In case of failed payments, we will attempt to contact you and may temporarily suspend service until payment is resolved.

6. Product Quality and Safety

All water products meet or exceed UK water quality standards. If you have concerns about product quality, please contact us immediately.

7. Customer Responsibilities

Customers are responsible for:

• Providing accurate delivery information
• Ensuring access for delivery personnel
• Prompt payment of fees
• Proper storage of delivered products
• Notifying us of any delivery issues

8. Limitation of Liability

Sproltempe's liability is limited to the cost of the products or services provided. We are not liable for indirect, consequential, or incidental damages.

9. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, strikes, or government regulations.

10. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect your personal information.

11. Intellectual Property

All content on our website and in our materials is protected by copyright and other intellectual property laws. You may not reproduce or distribute our content without permission.

12. Dispute Resolution

Any disputes arising from these terms will be resolved through UK courts and governed by English law.

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

14. Termination

We may terminate or suspend your account and access to our services at our sole discretion, without prior notice, for conduct that violates these terms.

15. Contact Information

For questions about these Terms of Service, please contact us:

• Email: [email protected]
• Phone: +44 20 7946 0958
• Address: 123 Water Street, London, SW1A 1AA, United Kingdom

16. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.